Help Center

Helpful information and guides on all JigSpace features and functions.

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icon-share-jig.svg
icon-shareplay.svg
icon-person.svg
icon-person-slash.svg
icon-join-presentation.svg
icon-gallery.svg
icon-ellipsis.svg
icon-close.svg
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icon-annotation.svg
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icon-view.svg
icon-video.svg
icon-unlocked.svg
icon-unlock.svg
icon-undo.svg
icon-target.svg
icon-sub-object-mode.svg
icon-stop.svg
icon-start-recording.svg
icon-select-all.svg
icon-scale.svg
icon-save.svg
icon-rotate.svg
icon-rotate-blue.svg
icon-remove.svg
icon-redo.svg
icon-record.svg
Icon previous.svg
icon-previous-step.svg
icon-play.svg
icon-pause.svg
icon-paste.svg
icon-ok.svg
icon-offline.svg
icon-object-mode.svg
Icon-next.svg
icon-next-step.svg
icon-multiselect.svg
icon-move.svg
icon-more.svg
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icon-mic-off.svg
icon-locked.svg
icon-lock.svg
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icon-label.svg
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icon-information.svg
icon-home.svg
icon-flatmode.png
icon-duplicate.svg
icon-dropper.svg
icon-delete.svg
icon-delete-audio.svg
icon-copy.svg
icon-colour.svg
icon-camera.png
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icon-audio.svg
icon-ar.svg
icon-all.svg
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How to install the JigSpace apps

How to install the JigSpace apps

Note:
To view a 3D presentation you do not need to install any software, however, to create a ‘Jig’ of your own, or use special features like Vision Pro, you need to install one of the Jig apps.

The best way to create Jigs is on a desktop computer, whilst our iPad app is designed for on-the-go editing and viewing.

Installing desktop apps

Visit the downloads page and choose to download either Windows or MacOS applications.

From there, you'll need to follow the installation instructions.

Install on Windows

  • Run the .exe file.
  • Microsoft Defender SmartScreen prompt may ask you if you wish to continue
  • Click More info
  • Then click Run anyway.

  • Then follow the installation instructions. 
  • Search your Start menu or Applications folder for JigSpace. Drag the Jig icon to your desktop for future access. 
  • Lastly, sign-in with your JigSpace account and you're ready to create Jigs with the Windows desktop app!

Installing on Mac

When download completes, move Jig to your Applications folder.


To launch JigSpace, search your Applications folder. Drag your Jig icon to your task base for easy future access.

Lastly, sign-in with your account and you're ready to create Jigs with the Mac desktop app!

Updating the desktop JigSpace apps

JigSpace typically updates new versions of the desktop app on a monthly basis, to introduce new features and capabilities. See Whats New to get an idea of these updates.

You will be notified in the app when you need to update, as well as by email. Updates are free.

To update, go to the download page, and install the latest version as per the instructions above.

If you don’t update straight away, you will still be able to use JigSpace. However, you may miss out on some great new features. Content you create is generally backwards-compatible for viewing, but not always for editing, depending on the features you have in your Jigs.

Installing iPad and iPhone apps

Visit the downloads page and select iPad or iPhone. This will redirect you to the Apple AppStore.

From there, download the Jig app, to complete the installation.

You can create a new account inside the app, or login with an existing account, to get started.

Updating iPad and iPhone apps

Updates to iPad and iPhone apps occur automatically or manually by visiting your account settings at AppStore > Account settings. Ensure you update to the latest app when they become available to use new capabilities and features.

Installing Vision Pro app

Visit the downloads page and select Vision Pro. This will redirect you to the App Store for Apple Vision Pro.

From there, download the Jig app, to complete the installation.

You can use some features in the Vision Pro app without an account, however you will need to log in with an existing account, to view content made by your team, privately secured content, or view Jigs without an internet using offline mode.

Updating Vision Pro app

Updates to the Jig Vision Pro app occur automatically typically within 1-2 weeks. If you are unsure about whether you are on the latest version, go the the App Store on your Vision Pro, search "Jig" and check for new updates.

Software security and compliance

JigSpace has successfully completed the SOC 2 Type II audit, which confirms that JigSpace’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security.

Learn more about our security and compliance

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