If your business uses a custom VPN or proxy configuration at the operating system level, you can enter a proxy configuration in the JigSpace app to ensure your team mates can access their JigSpace account to edit and manage content.
Add proxy configuration
To add a custom proxy configuration, follow these steps:
- Ensure your app is updated to 3.29.0 or higher
- Go to {icon-settings.svg} in the JigSpace app menu (top left)
- Select ‘Proxy configuration’ from the menu
- Enter the domain and port number in the field in format of domain:port
- Save.
Modify proxy configuration
To change or update your proxy configuration, follow these steps:
- Go to {icon-settings-svg} and ‘Proxy configuration’ from the menu
- Click Clear domain and enter the new domain:port
- Save.
Remove proxy configuration
To remove a proxy configuration, follow these steps:
- Go to {icon-settings-svg} and ‘Proxy configuration’ from the menu
- Click Clear domain
- Save.